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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

— Ron Kaufman Lift Me UP! Service With A Smile (2005)

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More quotes by Ron Kaufman

Delighted customers are the only advertisement everyone believes.

Lift Me UP! Service With A Smile (2005)

The right measure is not how many customers you've got, but how closely you hold them.

Lift Me UP! Service With A Smile (2005)

The cutting edge of service is always being honed and polished.

Lift Me UP! Service With A Smile (2005)

If customers leave without a purchase, you have not failed. But if customers leave without a smile, you have.

Lift Me UP! Service With A Smile (2005)

Your product is a starting point. A loyal customer is the goal.

Lift Me UP! Service With A Smile (2005)

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Attribution

Quote text and notes from Wikiquote: Ron Kaufman (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.