Skip to content

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman Lift Me UP! Service With A Smile (2005)

Another quote →

More quotes by Ron Kaufman

Delighted customers are the only advertisement everyone believes.

Lift Me UP! Service With A Smile (2005)

The right measure is not how many customers you've got, but how closely you hold them.

Lift Me UP! Service With A Smile (2005)

The cutting edge of service is always being honed and polished.

Lift Me UP! Service With A Smile (2005)

If customers leave without a purchase, you have not failed. But if customers leave without a smile, you have.

Lift Me UP! Service With A Smile (2005)

Your product is a starting point. A loyal customer is the goal.

Lift Me UP! Service With A Smile (2005)

All Ron Kaufman quotes →

Attribution

Quote text and notes from Wikiquote: Ron Kaufman (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.