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Management makes a system work. It helps you do what you know how to do. Leadership builds systems or transforms old ones. It takes you into territory that is new and less well known, or even completely unknown to you.

— John Kotter

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More quotes by John Kotter

We keep a change in place by helping to create a new, supportive, and sufficiently strong organizational culture.

The Heart of Change (2002)

Never underestimate the power of the mind to disempower.

The Heart of Change (2002)

Never underestimate the power of a good story.

The Heart of Change (2002)

Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.

The Heart of Change (2002)

A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.

The Heart of Change (2002)

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Attribution

Quote text and notes from Wikiquote: John Kotter (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.