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As a first step in preparing the analytic scheme, all of the interviews were read by one of our staIr members and the replies were broken down into "thought units." A thought unit is defined as a statement about a single event or condition that led to a feeling, a single characterization of a feeling, Or a description of a single effect.

— Frederick Herzberg

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More quotes by Frederick Herzberg

Man has two sets of needs: his need as an animal to avoid pain and his need as a human to grow psychologically.

If you want people to do a good job, give them a good job to do — an enriched job.

Frederick Herzberg in: Randall B. Dunham (1984)

Idleness, indifference and irresponsibility are healthy responses to absurd work... If you want people motivated to do a good job, give them a good job to do.

Frederick Herzberg in: Alfie Kohn (1999)

True motivation comes from achievement, personal development, job satisfaction, and recognition.

Dissatisfiers led to dissatisfaction because of the need to avoid pain for situations that caused discomfort; satisfiers led to job satisfaction because of a need for growth or self-actualization.

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Quote text and notes from Wikiquote: Frederick Herzberg (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.