Skip to content

Justine Burns Quotes

South Africa

South Africa
Academics
Economists

Random Justine Burns quote

6 quotes

Organizations depend on a happy customer base for sustainable growth and long-term success.

I am a behavioural economist, working on issues of identity, discrimination, trust, social cohesion and collective action.

I examine the impact of racial identity on behaviour in trust games played by White, Black and Coloured high school students in South Africa.

Setting goals and working toward them keep employees driven to succeed. Where possible, extend goal setting to customer-service by setting up a system of daily benchmarks or gamifying the process.

Treat your customers as an extension of your company

Hire for character, then focus on training

Attribution

Quotes and notes from Wikiquote: Justine Burns (page history), available under CC BY-SA 4.0.