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An efficient and contented employee has a positive money value to any employer. To hold him and keep him efficient, his personal comfort and needs should be considered in every way not detrimental to the company's interests.

— Walter Dill Scott

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Source: Walter Dill Scott, "The Psychology of Business - Wages," in: System, (18) (Dec. 1910), p. 610. The first article appeared in XVII
Source quality: Precise citation Points to a specific work with a page, chapter, date or similar locator, so you can look it up.

More by Walter Dill Scott

The senses (the organs of sight, sound, taste, smell, temperature, and touch) are the guardians of the body, and whatever appears good to these sentinels is instantly desired, and ordinarily such things tend to the preservation and furtherance of the welfare of the body, but we choose them simply because they appear pleasing and not for ulterior ends.

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More quotes by Walter Dill Scott

Goods offered as means of gaining social prestige make their appeals to one of the most profound of the human instincts.

Success or failure in business is caused more by mental attitude even than by mental capacity.

Man has been called the reasoning animal but he could with greater truthfulness be called the creature of suggestion. He is reasonable, but he is to a greater extent suggestible.

Mental attitude is more important than mental capacity

to Walter Dill Scott in: ‎Sterling W. Sill Benson (1974)

The man with the proper imagination is able to conceive of any commodity in such a way that it becomes an object of emotion to him and to those to whom he imparts his picture, and hence creates desire rather than a mere feeling of ought.

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Quote text and notes from Wikiquote: Walter Dill Scott (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.