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Cybernetics, although not ignoring formal networks, suggests that an informal communications structure will also be present such that complex conversations at a number of levels between two or more individuals exist.

— Robert L. Flood Dealing with Complexity (1988)

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More quotes by Robert L. Flood

Quality means meeting customers' (agreed) requirements, formal and informal, at lowest cost, first time every time.

Robert L. Flood (1993)

Positivism : knowledge is hard, real, and capable of being transmitted in a tangible form.

Dealing with Complexity (1988)

In the modern systems approach, the concept "system" is used not to refer to things in the world but to a particular way of organising our thoughts about the world.

Creative Problem Solving (1991)

In general, we seem to associate complexity with anything we find difficult to understand.

Robert L. Flood (1987)

So far it has been ascertained that a root definition is a core description of purposeful activity taken from a specific point of view.

Dealing with Complexity (1988)

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Quote text and notes from Wikiquote: Robert L. Flood (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.