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Total quality is a matter of survival.

— James W. Dean Jr.

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More quotes by James W. Dean Jr.

Building the house of quality requires six basic steps

Quality management is ... an approach to management made up of a set of mutually reinforcing principles, each of which is supported by a set of practices and techniques.

Management theory is a multidisciplinary academic field, whose links to practice are controversial (eg, Astley & Zammuto, 1992; Barley, Meyer, & Gash, 1988; Hambrick, 1994).

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Quote text and notes from Wikiquote: James W. Dean Jr. (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.