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There seems to be little doubt that the factor of sheer size is a very important element in concrete bureaucratic structures. However, because of the patterns exhibited in the behavior of agents in small organized groups and because of the implications for greater generality, the formulation used here does not make the factor of size crucial for the existence of bureaucratic behavior patterns.

— Philip Selznick

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More quotes by Philip Selznick

The most important thing about organizations is that, though they are tools, each nevertheless has a life of its own.

The institutional leader, then, is primarily an expert in the promotion and protection of values.

It has been well said that the effective leader must know the meaning and master the techniques of the educator.

The term “leadership” connotes critical experience rather than routine practice.

Leadership, pure and simple, is the assumption of responsibility for the pursuit of excellence in group life.

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Quote text and notes from Wikiquote: Philip Selznick (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.