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It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all.

— Peter Drucker

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More quotes by Peter Drucker

The basic definition of the business and of its purpose and mission have to be translated into objectives.

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

There is only one valid definition of a business purpose: to create a customer.

The Practice of Management (1954)

The purpose of an organization is to enable common men to do uncommon things.

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

The only thing we know about the future is that it is going to be different.

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

We have only one alternative: either to build a functioning industrial society or see freedom itself disappear in anarchy and tyranny.

The Future of Industrial Man (1942)

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Attribution

Quote text and notes from Wikiquote: Peter Drucker (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.