One reason for the tremendous increase in health-care costs in the U.S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses.

— Peter Drucker MANAGEMENT: Tasks, Responsibilities, Practices (1973)

More quotes by Peter Drucker

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

The Practice of Management (1954)

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

MANAGEMENT: Tasks, Responsibilities, Practices (1973)

The Future of Industrial Man (1942)

Quote text and notes from Wikiquote: Peter Drucker (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.