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An underlying characteristic of a person in that it may be a motive, trait, skill, aspect of one’s self-image or social role, or a body of knowledge which he or she uses... a person’s competencies reflect his or her capability. They are describing what he or she can do, not necessarily what he or she does, nor does all the time regardless of the situation and setting.

— Richard Boyatzis Competent manager (1982)

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Understanding the concept of competency is a prerequisite to understanding his integrated model of management.

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Quote text and notes from Wikiquote: Richard Boyatzis (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.