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Organization charts are subject to important limitations. A chart shows only formal authority relationships and omits the many significant informal and informational relationships.

— Harold Koontz Harold Koontz and Heinz Weihrich (2006)

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The Current Approaches to Management Theory and Science

[ Managementlove can be defined as] the function of getting things done through others.

Harold Koontz and Cyril O’Donnell (1955)

Although students of management would readily agree that there have been problems of management since the dawn of organized life, most would also agree that systematic examination of management, with few exceptions, is the product of the present century and more especially of the past two decades.

Every organization structure, even a poor one, can be charted, for a chart merely indicates how departments are tied together along the principal lines of authority. It is therefore somewhat surprising to find top managers occasionally taking pride in the fact that they do not have an organization chart or, if they do have one, feeling that the chart should be kept a secret.

The management theory jungle is still with us... Perhaps the most effective way [out of the jungle] would be for leading managers to take a more active role in narrowing the widening gap... between professional practice and our college and university business [schools].

p. 186 ; as cited in Daniel A. Wren & Arthur G. Bedeian (2009)

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Quote text and notes from Wikiquote: Harold Koontz (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.