41 quotes
There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
Made in Japan (1986)
Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
Made in Japan (1986)
Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
Made in Japan (1986)
To gain profit is important, but you must invest to build up assets that you can cash in in the future.
Made in Japan (1986)
Advertising and promotion alone will not sustain a bad product or a product that is not right for the times.
Made in Japan (1986)
Amenities are not of great concern to management in Japan.
Made in Japan (1986)
In all my years in business I can recall very few people I have wanted to fire for making mistakes.
Made in Japan (1986)
The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
Made in Japan (1986)
You can be totally rational with a machine. But if you work with people, sometimes logic often has to take a backseat to understanding.
Made in Japan (1986)
My solution to the problem of unleashing creativity is always to set up a target. The best example of this was the Apollo project in the United States.
Made in Japan (1986)
From a management standpoint, it is very important to know how to unleash people's inborn creativity. My concept is that anybody has creative ability, but very few people know how to use it.
Made in Japan (1986)
We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
Made in Japan (1986)
Japanese attitudes toward work seem to be critically different from American attitudes.
Made in Japan (1986)
We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
Made in Japan (1986)
What we in industry learned in dealing with people is that people do not work just for money and that if you are trying to motivate, money is not the most effective tool.
Made in Japan (1986)
I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
Made in Japan (1986)
In the United States businessmen often do not trust their colleagues. If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
Made in Japan (1986)
The most important mission for a Japanese manager is to develop a healthy relationship with his employees, to create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
Made in Japan (1986)
I have had my difficulties with the American legal system, and so I feel qualified to talk about it.
Made in Japan (1986)
"While the United States has been busy creating lawyers, we have been busier creating engineers." '
Made in Japan (1986)