Lack of trust is hurting the public sector. In most situations, the people working with you don’t trust their line managers. They don’t trust the management. That’s why you will find a situation whereby whatever the director, manager or CEO says is the end.

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Quote text and notes from Wikiquote: Kashifu Abdullahi (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.