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The personnel man should regard personal resistance as entirely normal and simply as presenting problems that he has to contend with. At the same time, he must have a clear idea of his own role and functions. He must be prepared to explain them fully when asked. He must also be prepared to take a firm initiative in cases where others take such actions as may jeopardize his role.

— William Foote Whyte p. 170; As cited in: Ickis (2014)

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More quotes by William Foote Whyte

An organic system is like a fountain balanced upon a pyramid of fountains.

Instead of getting a cross-sectional picture of the community at a particular point in time, I was dealing with a time sequence of interpersonal events.

We didn't rally them there. We never went looking for trouble. We only rallied on our own street, but we always won there.

They [social workers] were always calling police stations telling them. 'There is a riot in the Northon street settlement. Send the riot squad right away.' A couple of cops would come down and joke with the boys [Native Whites], because they were good friends.

[The Hawthorne studies was] perhaps the first major social science experiment... and we feel that continued efforts in this direction will yield rich returns in the development of the social sciences.

William Foote Whyte (1946)

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Quote text and notes from Wikiquote: William Foote Whyte (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.