Exponential regularly releases new versions, advertising each one as being a step closer to the consumer’s dream of AI: a butler that is utterly loyal and attentive from the moment it’s switched on. To Ana this upgrade sequence seems like a walk to the horizon, providing the illusion of progress while never actually getting any closer to the goal.

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Quote text and notes from Wikiquote: Ted Chiang (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.