The first thing is that you’re always at a disadvantage, because a bureaucracy is funded by the public to have permanent people there who can relentlessly advocate for their own interest. And that’s the problem: when bureaucracy stops working for the public interest.

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Quote text and notes from Wikiquote: Heather Brooke (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.