Program designers have a tendency to think of the users as idiots who need to be controlled. They should rather think of their program as a servant, whose master, the user, should be able to control it. If designers and programmers think about the apparent mental qualities that their programs will have, they'll create programs that are easier and pleasanter — more humane — to deal with.

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Quote text and notes from Wikiquote: John McCarthy (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.