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If you try to improve the performance of a system of people, machines, and procedures by setting numerical goals for the improvement of individual parts of the system, the system will defeat your efforts and you will pay a price where you least expect it.

— Myron Tribus

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More quotes by Myron Tribus

You can manage what you do not understand, but you cannot lead it.

Knowledge without know-how is sterile. We use the word 'academic' in a pejorative sense to identify this limitation.

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Attribution

Quote text and notes from Wikiquote: Myron Tribus (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.