When organizations are unable to make new strategies — when people evade the work of choosing among different paths in the future — then you get vague mom-and-apple-pie goals everyone can agree on. Such goals are direct evidence of leadership’s insufficient will or political power to make or enforce hard choices.

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Quote text and notes from Wikiquote: Richard Rumelt (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.