We have to find, as the Victorians found, techniques and instruments which reach the parts of our society which will always be beyond the scope of statutory schemes. I believe that the inspiring and the enlisting of the active citizen in all walks of life is the key.

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Source, in full

Speech in Tamworth celebrating the bicentenary of Sir Robert Peel's birth (5 February 1988), quoted in Derek Heater, ‘Citizenship: A Remarkable Case of Sudden Interest’, Parliamentary Affairs, Volume 44, Issue 2 (April 1991), p. 140

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Quote text and notes from Wikiquote: Douglas Hurd (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.