People aren't very good listeners, by nature … Part of being a good communicator is recognizing and understanding that and trying to make the complex simple. I try to capture a concept, an idea or a moment in a few words. If they remember it, job done.

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Quote text and notes from Wikiquote: Mike Tomlin (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.