..[Enshittification] is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a "two-sided market," where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.

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Quote text and notes from Wikiquote: Cory Doctorow (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.