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The Internet is ultimately about innovation and integration, but you don't get the innovation unless you integrate Web technology into the processes by which you run your business.

— Louis V. Gerstner Jr.

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More quotes by Louis V. Gerstner Jr.

People do what you inspect, not what you expect.

Who Says Elephants Can’t Dance? (2002)

Services are going to move in this decade to being the front edge of the industry.

Former IBM CEO (2002)

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Quote text and notes from Wikiquote: Louis V. Gerstner Jr. (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.