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Such a businessman has never become rich whose mouth was full of slander and his heart full of envy of success of the others, who could with great skill reveal the mistakes of his competitor. However that one has never been and will never be poor who serves his customers with words of cordial kindness and whose eyes can see rather the positive than the negative features of the competitor so that he could use them.

— Tomáš Baťa Tomas Bata (1928)

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More quotes by Tomáš Baťa

The purpose of the Business Colleges is to teach their students to create values by honest work.

Tomas Bata (1924)

The Bata system of management is a testimony to the understanding that capital is knowledge and not money, buildings or technology:Buildings-they are just piles of brick and concrete. Machines-they are a lot of iron and steel. Only people can give life to it all.

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Quote text and notes from Wikiquote: Tomáš Baťa (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.