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Unless you can subject your decision‐making to a ruthless and continuous JUDGMENT BY RESULTS, all your zigs and zags will only be random lunges in the dark, sooner or later bound to land you on the rocks.

— James A. Champy

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More quotes by James A. Champy

Don't live too long with people who refuse to change their behavior, especially if their work is important to achieving your reengineering goals.

Managers model the way by first changing themselves.

Values are our moral navigational devices.

People must know that their ideas will be listened to and, if they have merit, acted upon. If they do, it is possible to mobilize individual creativity on a very broad scale.

We are in the grip of the second managerial revolution, one that's very different from the first. The first was about a transfer of power. This one is about an access of freedom.

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Quote text and notes from Wikiquote: James A. Champy (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.