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By definition, job performance is behavior, so job performance is rarely measured directly. More typically, what is measured is some external assessment of job performance.

— Steve M. Jex

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More quotes by Steve M. Jex

To some, organizational theory is a field of study; to others, it is the process of using metaphorical language to describe organizational processes.

‎Thomas W. Britt (2008)

The well-known physiologist Walter Cannon ... was a pioneer in the investigation of the relationship between emotions and physiological responses, and is perhaps best known for having coined the term homeostasis.

‎Thomas W. Britt (2002)

[The Integrated Model of Work Stress (ISR) model] is straightforward, easy to understand, and has guided much of the work stress research and theorizing in the past 25 years.

Steve M. Jex and Terry Beehr (1991)

Job performance is a deceptively simple term. At the most general level, it can be defined simply as “all of the behaviors employees engage in while at work.” Unfortunately, this is a rather imprecise definition because employees often engage in behaviors at work that have little or nothing to do with job-specific tasks.

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