The future of America is dependent upon the caliber of management to be found in the ranks of business and industry. It is management that sets the pace and motivates labor to do its job. It is the combination of a courageous, competent management and a high-moraled, highly productive labor force that makes more things available for more people, and therefore, increases the standard of living.

This management competency which is able to motivate labor to greater productivity requires sensitivity to certain moral obligations to the community. It must be understood by such management that our present form of society can be preserved only when those on the receiving end of leadership experience that for which democracy stands. If people are to know what a democracy really is, then they must enjoy its benefits in their work, as well as in their play. They must really feel and believe that their bosses are interested in them as individuals and in their development to the fullest potential of character, personality, and individual productivity.

The greatest doctors, teachers, lawyers, and engineers are those who have some sense of the human values involved in their work. So it is and will continue to be with managers. The price of leadership is criticism, but its more-than-compensating reward is sense of attainment. | Cited in: Smiddy and Naum. (1957; 42)