One, the people in charge wanting to give up control. This tends to eliminate some 80 percent of businesspeople. Two, a profound belief that humankind will work toward its best version, given freedom; that would eliminate the other 20 percent.

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Quote text and notes from Wikiquote: Ricardo Semler (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.