Like any other big government department, it looks good on paper but is an utter shambles. Petty infighting and political agendas, arrogance and sheer bloody-mindedness almost guarantees that the left hand doesn’t know what the right is doing.

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Quote text and notes from Wikiquote: Jasper Fforde (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.