While Apple's attempt to control the ecosystem and maintain a closed platform may be good for Apple, developers want more options and customers want to fully access the overwhelming majority of Web sites that use Flash. We think many customers are getting tired of being told what to think by Apple. … even people inside the distortion field [at Apple] will begin to resent being told half a story.

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Quote text and notes from Wikiquote: Jim Balsillie (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.