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Depending on the impact of the crisis, a customer may apply for a repayment holiday between 1 to 12 months effective 1st April 2020.

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Customers may actually want to pay back their loans early so as to remove this ‘burden’ on their revenues.

The need to show that there will be a sustainable source of income after the holiday period.

The Bank understands that customers may have been affected differently by this crisis and may have unique needs.

In order to show the impact, there is need to show through a narrative or documentation.

This is an indication that as mobile penetration continues to increase, digital loans will only become prevalent.

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Quote text and notes from Wikiquote: Hope Ekudu (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.