Skip to content

The best Six Sigma projects begin not inside the business but outside it, focused on answering the question—how can we make the customer more competitive? What is critical to the customer’s success?... One thing we have discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return for us.

Another quote →

More quotes by Jack Welch

Business has to be fun. For too many people, it's "just a job."

Jack: Straight from the Gut (2001)

The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.

Jack: Straight from the Gut (2001)

Getting every employee's mind into the game is a huge part of what a CEO job is all about. Taking everyone's best ideas and transferring them to others is the secret. There's nothing more important.

Jack: Straight from the Gut (2001)

Getting the right people in the right jobs is a lot more important than developing a strategy.

Jack: Straight from the Gut (2001)

Change has no constituency—and a perceived revolution has even less.

Jack: Straight from the Gut (2001)

All Jack Welch quotes →

Attribution

Quote text and notes from Wikiquote: Jack Welch (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.