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Despite the proven benefits of emotional intelligence, organizational life has typically been hostile to the inner world of feeling. Rationality is deemed superior to feeling, which can contaminate judgment. But without feeling there is no passion, and no action.

— Manfred F.R. Kets de Vries

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More quotes by Manfred F.R. Kets de Vries

CEOS who are neurotic impostors are also likely to become addicted to consulting companies.

Narcissism is often the driving force behind the desire to obtain a leadership position. Perhaps individuals with strong narcissistic personality features are more willing to undertake the arduous process of attaining a position of power.

Neurotic impostor CEOs are also highly likely to become addicted to consulting companies because reassurances provided by “impartial” outsiders compensate for the executives’ feelings of insecurity.

Fearing discovery of their “fraudulence,” they burden themselves with too much work to compensate for their lack of self-esteem and identity. Work/life balance is a meaningless concept to them.

Restructuring is a favorite tactic of antisocials who have reached a senior position in an organization. The chaos that results is an ideal smokescreen for dysfunctional leadership. Failure at the top goes unnoticed, while the process of restructuring creates the illusion of a strong, creative hand on the helm.

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Quote text and notes from Wikiquote: Manfred F.R. Kets de Vries (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.