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The theory of organization... has to do with the structure of co-ordination imposed upon the work-division units of an enterprise.

— Luther H. Gulick

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More quotes by Luther H. Gulick

The efficiency of a group working together is directly related to the homogeneity of the work they are performing.

It is appropriate at the outset of this discussion to consider the reasons for and the effect of the division of work. It is sufficient for our purpose to note the following factors.

A workman subject to orders from several superiors will be confused, inefficient, and irresponsible; a workman subject to orders from but one superior may be methodical, efficient, and responsible.

What is the work of the chief executive? What does he do?

At the present time administration is more an art than a science; in fact there are those who assert dogmatically that it can never be anything else. They draw no hope from the fact that metallurgy, for example, was completely an art several centuries before it became primarily a science and commenced its great forward strides after generations of intermittent advance and decline.

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Quote text and notes from Wikiquote: Luther H. Gulick (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.