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Fundamentally, a manager is looking to answer these questions: ‘what to change?’,’ what to change to?’ and ‘ how to cause the change?’

— Eliyahu M. Goldratt The Goal: A Process of Ongoing Improvement (1984)

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More quotes by Eliyahu M. Goldratt

My system does not make sense at all, but by God it’s working.

Tell me how you measure me, and I will tell you how I will behave.

The Haystack Syndrome (1990)

There are three measurements which express the goal of making money perfectly well, but which also permit you to develop operational rules for running your plant. Their names are throughput, inventory and operational expense.

The Goal: A Process of Ongoing Improvement (1984)

[Operating expense is defined as] all the money the system spends in turning inventory into throughput.

The Haystack Syndrome (1990)

[Inventory is measured by] the money the system invests in purchasing things the system intends to sell.

The Haystack Syndrome (1990)

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Quote text and notes from Wikiquote: Eliyahu M. Goldratt (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.