“You and I can have a tremendous impact on the job performance of the people around us—but more importantly, we can have an impact on their entire lives. It could happen during a five-minute conversation, with just a few words of encouragement delivered at the right time and in the right way.”

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Quote text and notes from Wikiquote: Don Soderquist (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.