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Organizations play a leading role in our modern world. Their presence affects - some would insist that the proper term us infects - virtually every sector of contemporary social life. This book is about organizations – what they are and what they do, how they have changed, and how people have thought about them and studied them.

— W. Richard Scott

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Contingency theory is guided by the general orienting hypothesis that organizations whose internal features best match the demands of their environments will achieve the best adaptation.

W. Richard Scott (1992)

Documents and records can seldom be taken for what they purport to be. They are not neutral and objective accounts of organizational purposes and activities but reflect the biases and interests of those who compile and use them. To take at face value reports of such complex and sensitive matters as costs, productivity, or hiring priorities is naive.

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Quote text and notes from Wikiquote: W. Richard Scott (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.