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The number of levels of authority in the management hierarchy increased with technical complexity, while the span of control of the first-line supervisor decreased.

— Joan Woodward

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More quotes by Joan Woodward

In some firms role relationships prescribed by the chart seemed to be of secondary importance to personal relationships between individuals.

There was a particular form of organisation most appropriate to each technical situation.

A breakdown of management into its basic functions — development, production and marketing — revealed that the character of the functions, their chronological sequence, the closeness with which they had to be integrated and their relative importance to the success and survival of the business, all depended upon the system of techniques in the firm concerned.

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Quote text and notes from Wikiquote: Joan Woodward (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.