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Is the customer/user the predominant focus? – the proposition should be designed around them to get the best chance of being successful

— Laura Wade-Gery

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More quotes by Laura Wade-Gery

Honour the relationship between the customer/user and their digital footprint.

Ensure you have digital talent in your organisation.

What leadership is needed in this changed world? Admitting you may not know all the answers, prizing delegation rather than control, encouraging appropriate boldness over caution and value collaboration over individual effort.

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Attribution

Quote text and notes from Wikiquote: Laura Wade-Gery (page history), available under CC BY-SA 4.0. Source quality and labels are our own summary of what Wikiquote records.