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Tom Peters Quotes
born 1942 United States
Thomas J. "Tom" Peters (born November 7, 1942) is an American writer on business management practices, best-known for In Search of Excellence co-authored with Robert H. Waterman.
United States Business theorists Non-fiction authors Orators Also known as: Thomas J. Peters, Thomas Peters
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The ... moral responsibility ... of every leader is staggering—an opportunity to be of service to (literally) civilization. Or not.
Tennis or finance or engineering or bartending … this ‘simple’ lesson bears repeating. … Study! Study! Study!
What gets measured gets done.
In Search of Excellence (1982)
Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values.
In Search of Excellence (1982)
Lists simplify, clarify, edify.
The Project 50 (Re-Inventing Work Series) (1999)
someone with whom I co-invent the future
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose … he is the value-shaper, the exemplar, the maker of meanings … he is the true artist, the true pathfinder.
In Search of Excellence (1982)
Bosses: You make your living going to meetings. Hence any meeting that does not bubble and incite enthusiasm is a forever-lost opportunity.
Training in listening, in statistical techniques and problem cause-and-effect analysis, in group problem solving, in sophisticated financial analysis (for everyone)—and then constant retraining, for upgrading and learning new skills—simply must become the norm, for realtor, banker, or high-tech wizard.
An organization, no matter how ‘technologically transformed,’ is at the end of the day no more/no less than: PEOPLE SERVING PEOPLE. (And as leader, your job is: SERVE THE PEOPLE WHO SERVE THE PEOPLE.) (One last thing: The people we serve are our Customers AND our Communities.)
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