"What our report does acknowledge is that there are many good people in the health system who actually want to see improvements, who are committed to good leadership and management and governance"
"There’s some political leadership that’s needed, and then there are some technical interventions that are needed. It’s about having a plan and getting people around the table”
"I think that at least in part, they haven’t [fulfilled that responsibility]. It’s a complex thing to do; I’m not suggesting it’s easy. But I don’t think they’ve had their eye on the right place”