When I studied graphic design, I learned a valuable lesson: There's no perfect answer to the puzzle, and creativity is a renewable resource.
Google was not a normal place at all. There was just all kinds of weird stuff going on. I would just walk around and check stuff out like the kid in Willy Wonka going around the chocolate factory.
Many iconic features of Twitter have been created over the years by listening and watching what people who use Twitter do with it and then working to make it easier and better for them—we still do this today.
If I don't get a chance to play with my son in the morning, I feel like I missed something that I'll never get back. It's such a joy to wake up and be in the mindset of a five-year-old before transitioning into the role of "executive."