And when we sent almost all of our employees to work from home, I was impressed by how flexible our employees were.
When I was sent on a management skills training course for one of my previous employers, I realized that people are motivated by very different things.
At first we saw it as a regional problem, but when it turned into a global pandemic, we had some training.
I look back on my own journey, that feeling of being an outsider was definitely there for a big part of the beginning part of that journey.
One of the challenges is how you can get something that is meaningful and relevant to every single piece of that quite complex puzzle, which is why things like targets are quite difficult to set in isolation.